Return shipping is the responsibility of the buyer.
We strive on our product being the best before we ship it out to you. If there are any issues after receiving your purchase, you will need to contact us and ship it back within 7 days after receiving your item. We will be more than happy to help fix your issue.
All bows on nylon are final sale since they are one size fits all and custom handmade for your little babe.
All sale items are final.
If your purchased head wrap/top knot is too small/big, it is eligible to be shipped back to us (within 7 days of receiving your item) and sized up or down. Resizing issues are not exchangeable for store credit since all of our items are custom handmade to fit your little babe.
are exclusive to a certain time or holiday.
Mystery bags & bundle bags are final sale and not eligible for return or exchange.
All custom name bows are not eligible for return or exchange since they are personalized for your child specifically.
Any bows that come untied within 30 days of purchase will be fixed by J + J free of shipping cost. Any bows that come untied after 30 days of purchase, the customer will be responsible for shipping cost.
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